Things are getting funnier as time goes on. I received this letter from Demon this morning:
Date: 26/02/2007
Dear
I am writing to advise you that as from 26/02/2007 we have been informed that your Direct Debit under the reference below has been cancelled:
Demon Internet would be grateful if you could provide up to date details so that we may continue to collect your subscriptions. Please be advised that if a new payment method is not arranged within five working days we will consider suspending your account pending settlement and reserve the right to pass your account to a third party collection agency.
It is strongly advised, if your account holds Domain/Web services, you do not allow your account to be suspended. Due to the timing of DNS builds it can take 24-48 hours for your web services to be reactivated, during which your website and e-mail facilities will be unavailable.
If you have recently amended your Direct Debit details or have closed your account with Demon, then please ignore this letter.
If you wish to change the Bank Account that Demon Bill against, please use our secure web site to amend your payment details at:
www.demon.net/mypayment
Alternatively, if you wish to discuss this matter you may contact us using the details below.
Yours faithfully
Customer Services
Demon
Telephone 8am to 8pm, Monday to Saturday: 0845 272 2333
Email: enquiries@demon.net
Fax: 01702 214 651
After only two days ago receiving a letter saying how sorry they are that I had cancelled they are now threatening me with a collection agency to collect my payments. Priceless.
Oh well, if they try to collect I'll add it to my costs.
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